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4 Reasons to Have an Online Property Tenant Portal

System - Tuesday, April 12, 2022
Property Management Blog

More families are looking to rent now. Having a lot of tenants can make it harder for property owners to communicate with them. It can also make it harder for them to keep up with tenants.

If you find it hard to communicate with them there's a solution available. You can use an online property tenant portal. It's an effective and simple way to reach out to them and vice versa.  

Read on to learn four of the reasons why you should use this technology. 

1. Effortless Tenant Communication

Gone are the days when landlords had to mail information to tenants. Landlords can now use an online portal to communicate with tenants. It allows them to send notifications. 

Think about it as a direct messaging system. It functions as a conversation as you can chat with them. There's no need for you to sort through tons of emails to communicate with the renters. 

If there's an upcoming tenant meeting, you can remind the tenants of the date of the meeting. There's no need to put up flyers throughout the property. 

Tenants value transparency. This is a perfect way to increase it as it lets tenants view information that's relevant to them. 

2. More Efficient Maintenance Requests

If a tenant faces a maintenance issue, you can expect the tenant to reach out to you. You want to make it easy for tenants to file a maintenance request

A tenant portal allows tenants to file one at any time of the day or night. On your end, you'll see the requests as soon as they come in. 

Once you're ready to follow up on a request, you can alert the tenant. It's as simple as sending the tenant a message through the portal. 

3. Easier Rent Payments

A property portal for tenants offers owners the ability to collect rent payments. Property owners no longer have to knock on doors at the end of the door to collect their rent checks. 

Paying rent online is a possibility with a tenant portal. Tenants will get a notification when their rent is due. They can set up a payment with their credit card or through a bank transfer. 

4. Easy Lease Management

A renter portal can make it easy for tenants to renew their leases. You can send a lease agreement through the portal. They'll have easy access to it. 

As a property owner, you know that there are nightmare tenants. If you have any of these tenants, you can use the portal to end their lease. You don't have to interact with them. 

Now Is the Time To Start Using a Tenant Portal

A tenant portal offers several benefits. Owners who have online portals for tenants are able to better communicate with them. This type of technology helps to streamline processes for both owners and tenants. 

Consider setting up a tenant portal. Contact us to learn more about other benefits a tenant portal can offer you.